2025 Content Calendar*
Our editorial philosophy is focused on helping industry professionals do their jobs more effectively, efficiently and profitably by providing a balance of business-and technical-related content.
*Editorial Calendar is tentative and subject to change.

January/February 2025
Technology
- Live Streaming – New technology will be available to stream live video
- Ludlow, Massachusetts, upgraded its radio systems using P25 Phase 2 equipment
- Working from Home 9-1-1 – Virtual ECC center.
- How 311 clears the way for 9-1-1
- Mutual Aid: need for telecommunicator emergency response taskforce
- Counter Swat: How public safety telecommunicators can recognize and respond to false emergency calls meant to provoke law enforcement reaction
- Improving Situational Awareness with CAD to CAD
- Standards of CAD data sharing
- CAD to mapping app
Ad Space Deadline: 11/1/2024
March/April 2025
The Telecommunicator
- Hurricane Spotlights
- Harassment/Abuse of Telecommunicators
- 25 Years: A Telecommunicator Reflection
- APPRECIATION: (awards/recognition program)
- Community Involvement Community Engagement
- Failure – Nobody’s Perfect
- Voice – Technology
- Networking in the Industry
- Training: Minimum training requirements for telecommunicators
- Evolution of dispatcher to telecommunicator
Ad Space Deadline: 1/3/2025
May/June 2025
Staffing, Retention & Wellness
- Staffing solutions in the ECC
- The Great Debate: The value of 8-hour vs. 12-hour shifts
- What wellness apps can do for you
- Wellness challenges: weight loss and other beneficial initiatives
- Critical Incident Debriefs: How they contribute to wellness when done properly
- Tech implementation: How individual technologies can be deployed in the ECC such as over-the-ear and over-the-head headsets.
- Voice: The trainer technology that gauges stress in the telecommunicator’s voice
- Career instructor program Student membership resources
Ad Space Deadline: 3/5/2025
July/August 2025
Professional Development & Annual Conference
- President’s Channel
- On Scene (government relations)
- NFPA call handling standards
- Steps along the certification ladder
- Senior and Life Membership in APCO: Why 9-1-1 professionals should pursue them.
- Why agencies should pay for staff to attend the APCO annual conference
- Visitor’s guide to Baltimore, home of the 2025 APCO Annual Conference
- The benefits of obtaining RPL and CPE certifications to the individual and the profession
- Achieving professional competence in a new role
- The proper way to present yourself on social media
- Standard Operating Procedures: A primer on how and when to develop them
- Networking in the public safety communications industry NFPA call handling standards
- Steps along the certification ladder
Ad Space Deadline: 4/29/2025
September/October 2025
Safety & Security
- President’s Channel
- On Scene (government relations)
- AI and Cybersecurity. By Cybersecurity Committee
- Cybersecurity TBD. Megan
Ad Space Deadline: TBD
November/December 2025
High Priority/Low Frequency Events
- President’s Channel
- On Scene (government relations)
- Is Interoperability radio closing or widening
- How to request TERT for your agency: beyond natural disasters
Ad Space Deadline: TBD
In Every Issue
President’s Message
Regulatory Updates
Continuing Dispatch Education (CDE) Articles (2)
Membership Updates